Jestar always regards the quality of products as the key to the development of the company, and strictly controls the quality details of each link of the products from selection of materials to the storage of finished products.
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Jestar always regards the quality of products as the key to the development of the company, and strictly controls the quality details of each link of the products from selection of materials to the storage of finished products.
Q:
Can you supply samples for quality proval?
A:
Yes, we can supply samples for all standard items without charge,welcome you contact us for samples. Customized samples will be charged.
Q:
Can you supply garden tools with our logo?
A:
Yes, almost all garden tools can be supplied with clients’ logo, your logo will be made without charge.
Q:
What’s the lead time of your cleaning supplies?
A:
Lead time of standard cleaning supplies is usually 15 days for most of order, large orders may take about 25 days.Customized orders take longer time.
Q:
What should I do with defective goods?
A:
This situation usually doesn’t happen, if you unfortunately receive defective goods, please let us know at once by pictures, we’ll refund or resend the items.
Q:
Can I change or cancel my order?
A:
You’d better change or cancel order in two days when production not started, you can’t cancel or change orders if production started.
Q:
What factors affect the MOQ?
A:
MOQ are usually affected by material sourcing,production efficiency, machinery setup, packaging & branding.
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